Helping solve the complex challenges facing the health industry

As Australia’s healthcare system becomes more connected and person-centred than ever before, it is also challenged to build resiliency and capacity in times of change. While traditionally fragmented across state lines, and between public and private models of care, our healthcare system also faces universal forces of rapid digitisation, increasing demands and expectations from informed and connected consumers, and limited resources to fuel innovation and build infrastructure. However, we have much to appreciate about the universal model of care we have available to us in Australia, and the healthcare system’s willingness to collaborate with and learn from best practice advances from communities around the world.

At PwC, we always appreciate the privilege to work with this vital sector to deliver better health outcomes to all at more affordable, sustainable costs. 

Our team of over 200 health specialists come from diverse backgrounds including clinicians, hospital management experts, policy experts, strategists, actuaries, program directors, technologists and thought leaders in specific topics like eHealth, Aged Care, Mental Health and Disability.

Reimagining healthcare - Our seven focus areas for leaders

Consumer empowerment

Identify and deliver on what consumers value most, putting the 'patient at the centre'. Use patient reported outcomes to measure success and provide greater transparency to support better decisions.

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Keeping people healthy

Shift focus from treatment of illness to wellness and prevention (including social determinants of health). Increase health literacy and encourage Australians to take greater responsibility for their health.

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Right care, place and time

Implement new models of “integrated care” (e.g. prevention and care in the community). Increase quality and eliminate waste. Rethink business models, e.g. products to solutions, experience.

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Digital and Analytics

Leverage technology and integrated data to deliver more convenient, affordable and personalised prevention and quality care. Build cyber security capabilities to manage increased risks as we digitise the health system.

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Reconfigure the workforce

Build new capabilities for the future, e.g. digital and analytics, multi-disciplinary teams, leadership and change management. Consider how AI and robotics can complement human capital.

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Outcomes based funding

Shift from volume to value to enable prevention, new care models and eliminate cost-shifting. Explore new models to drive innovation, e.g. social benefits bonds, PPPs. Integrate behavioural incentives into insurance.

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Public and private organisations, Commonwealth and State, new entrants and established players, even competitors can benefit by partnering to deliver consumer centred health services.

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PwC Health publications


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Why PwC?

The most important problems are better solved together. PwC leads the market in identifying and assembling the right mix of collaborators, advisers, subject matter experts and technology, together with our people, to deliver innovative solutions. Through the power of many minds, insights become impact, opportunities become outcomes and Australia prospers.
We call this, The Together Effect.

Contact us

Sarah Butler

Partner, National Health Leader, PwC Australia

Tel: +61 2 8266 5091

Nathan Schlesinger

Partner, Health Practice, PwC Australia

Tel: +61 2 8266 0990

Stuart Babbage

Partner, Health Practice, PwC Australia

Tel: +61 2 6271 3021

Chris Rogan

Partner, Health Practice, PwC Australia

Tel: +61 7 3257 5152

Tricia Tebbutt

Partner, Health Practice, PwC Australia

Tel: +61 7 3257 5152

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