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Delivering quality improvement strategies in healthcare, for a dynamic, digitally enabled and more effective healthcare experience.
Healthcare management has never been as complex, demanding and dynamic as it is today. For many healthcare organisations, the challenge of balancing service demand, high quality care and limited resources - particularly as we emerge from the COVID-19 pandemic - continues to grow.
Overcoming these barriers, and sustaining high performance healthcare requires a new approach: one that is human centred, insight driven and digitally enabled.
Based on extensive research, expertise and experience, PwC has designed a framework to bring this new approach to healthcare organisations, known as High Performing Healthcare. Using this framework, we can help your organisation identify quality improvement strategies in healthcare, so that you can transform your healthcare experience for the better.
This is the time to act and pivot. To make the operational and structural changes needed to deliver sustained outcomes, achieve greater resilience and achieve truly high performance healthcare.
We know that to meet future demands, a dynamic, digitally enabled and more efficient and effective healthcare experience is required.
We lead the market in identifying and assembling the right mix of collaborators, advisers, subject matter experts and technology, together with our human ingenuity, to deliver innovation and sustainability in healthcare.
Speak to our community of experts today about how we can help you realise and sustain your healthcare goals.
This survey tool has been designed to help deliver a dramatically improved experience for all, particularly for clinicians and their patients.
Human centred, insight driven, digitally enabled.
It all adds up to the new equation.
Watch our video to learn more about PwC's High Performing Healthcare framework.
The four key elements of the High Performing Healthcare framework focus on delivering improved experiences and outcomes for staff and clinicians, and the patients and communities which they serve.
Is there Board to Ward alignment of your organisation’s vision, strategy and values?
Strategic organisational planning must be clinically-led and designed collaboratively to enable high performance healthcare. That is, to enable the delivery of 'right care, right place, right time'.
Does shared governance and accountability drive your performance?
Healthcare that balances meeting operational objectives with strategic direction relies heavily upon strong governance and accountability.
Does your organisational culture encourage and enable high performance, collaboration and care?
To deliver exceptional patient experience, it is vital to consistently invest in the right capabilities across people, process and technology to achieve success.
Is there a focus on creating meaningful change to improve the patient experience?
To truly achieve high performance healthcare, it is essential to put quality patient experience and outcomes at the heart of everything you do.
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