1 January - 31 December 2025
PwC Australia
Annual Report2025
PwC Australia's Annual Report
PwC Australia’s annual report comprises externally audited financial statements for the year ended 31 December 2025, a remuneration report and disclosures aligned with ASX Corporate Governance Principles where appropriate for a partnership. It incorporates other key information about our firm and stakeholders. This voluntary report documents our continued progress in leadership, transparency and management with stakeholders.
2025 Annual Report
Download the accessible version of the 2025 Annual Report
Metrics at a glance
31 Dec 2025
John M. Green
Chair
Governance Board
We are driving uplift in governance, accountability, learning and development, and the lived experience of our people. These are not optional extras. They’re essential if we’re to deliver on our ambition to be the pre-eminent professional services firm.
Kevin Burrowes
Chief Executive Officer
We are steadfast in our dedication to delivering quality outcomes, trusted advice and building strong, lasting relationships with our clients. Central to our journey this year has been combining this with our deliberate approach to AI.
Case studies
Real stories. Real results.
- Next generation of audit
- Client: Avant Mutual
- AI Unbound
- AI upskilling
- Work Well, Stay Well
- Responsible technology
Next generation of audit
We are among the first firms in the PwC network to transition clients to our new AI native audit platform, backed by a global investment of $1 billion dollars. The platform has been built from the ground up with secure agentic AI and five audit clients are already part of the pilot. This is the next generation of audit.
Client: Avant Mutual
Avant Mutual faced a problem: they wanted to maintain exceptional service quality across thousands of daily member interactions, but traditional quality assurance methods could only sample a limited number of conversations.
We worked with Avant to design and implement an AI-powered solution that achieved 100% quality assurance coverage. The system is built on Microsoft Azure OpenAI and Power BI which converts each interaction into actionable intelligence that highlights emerging needs, identifies service gaps and supports staff with real time guidance.
AI Unbound
In August 2025, we partnered with TED to host AI Unbound, a flagship event designed to bring business leaders together to move towards purposeful adoption of AI.
The event focused on real client challenges and exploring practical applications that can create value now, while combining global vision with local insight. TED speakers such as Siri co-founder Tom Gruber and technology policy expert Nanjira Sambuli delivered fresh perspectives on innovation and ethics when working with AI.
AI upskilling
In 2025, our Tax and Legal business launched a national AI Bootcamp program to build practical AI skills and maintain the high-quality client delivery our people are known for.
Nine bootcamps were delivered across Australia, reaching more than 800 people. The program led to an uplift in the use of AI, with more than 97 per cent of our people in Tax and Legal now using AI, an uplift of 25 per cent in six months. We addressed risk from the outset, giving our people the clarity and guardrails needed to use approved tools responsibly while protecting client trust.
Work Well, Stay Well
Work Well, Stay Well is our firmwide approach to creating a psychologically safe, high-performing environment where people are encouraged to speak up, collaborate effectively and prioritise wellbeing alongside results. Powered by the evidence-based SMART Framework from Curtin University’s Future of Work Institute, adapted with PwC’s perspective and used by 30+ leading Australian organisations, it gives teams a common language to redesign work for lasting impact.
Responsible technology
Many not for profits (NFPs) operate with limited resources which means only a small proportion run regular cybersecurity awareness training. We designed and delivered an immersive cyber attack simulation tailored for NFPs. Participants stepped into the roles of both attacker and defender during a mock breach which helped teams strengthen their awareness and preparedness. The simulation formed part of a wider digital uplift program that is building long term capability across the sector.
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