Consumer Markets

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Understand and anticipate changing trends, behaviours and new technology. We provide the expertise and insights to help retail and consumer goods leaders manage change, deliver results and unlock value.

Our passion is helping retail and consumer goods clients achieve success, consistent with their brand values. 

As consumer demands and loyalties shift, retail and consumer goods businesses must embrace agility to maintain market share. At the same time, increased regulatory scrutiny and cost pressures are driving the need for new ways to profitable, responsible growth. Your route to transformation may focus on sustainability, diversity and inclusion or how technology can augment your customer journey. Or perhaps building cyber resilience, optimising cost or mergers and acquisitions are your strategic focus. Or all of the above.

Whatever your needs, we have the right people to help you deliver that sustainable change. We are helping retail and consumer goods businesses to embed resilience, capitalise on accelerating consumer trends, benefit from new technologies and integrate new and different business models.

Video 17/06/25

The future of consumer markets is here, powered by AI

AI is transforming Consumer Markets. We’re anticipating what’s next and focusing on what matters now—so you stay ahead with AI insights and lead confidently.

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Consumer bites

Consumer Markets trends and insights

In our latest series of retail, telco and consumer markets reports we have analysed Australian consumer experiences and behaviours to identify ways you can capture attention, build value and get ahead.

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