Virtual health

What is virtual health?

Virtual healthcare models enable your organisation to keep people healthy and ensure patients receive the right care, in the right place, at the right time.

Our role is to help you discover, develop and embed the best digital health products and strategies to bring your virtual health vision to life, including:

Developing your virtual care strategy and approach
Using data and analytics to identify what care should be addressed virtually
Designing and implementing virtual health operating models across investment, workforce, technology, user experience, privacy and security
Co-designing the model of care and the patient/clinician experience
Monitoring outcomes for increased insight

Our community of solvers have come together, with human-led, tech-powered ideas to provide a unified modern healthcare approach. With successful strategy and execution, virtual and in-person interactions combine for an enhanced, more accessible and equitable care experience for clinicians, consumers and carers alike.

How PwC can help you

Using our collective human ingenuity to support the successful delivery of your virtual health vision is what’s most important to us. We support our provider and payer clients across six core elements, including:

Our teams help you unpack your virtual health vision and offer practical steps to successful virtual health outcomes that enable better treatment, care, and prevention - more cost effectively.

We help you choose the best hybrid operational model of care for your strategy and give you practical implementation advice that provides sustainable control, visibility and location independent access.

Work with our passionate community of solvers, alliance partnerships and in-house digital team on an end-to-end technology implementation that enables your unique requirements.

Our teams help you identify the right skills, capabilities and workforce structure to deliver on your virtual care vision.

We can help you identify, quantify and measure improved health outcomes, reduced patient and provider costs, and improved participant experience.

We understand the complexity of virtual health and can help you seize the opportunities it opens up for Australia’s health, care and wellbeing sector. Together, let’s get virtual healthcare right.

Find out how your organisation is tracking to understand your virtual health maturity.

Complete our Virtual Health Maturity Diagnostic Tool

Our virtual health consulting services

We are here to help your organisation deliver your virtual health vision via our suite of quality healthcare solutions and services:

Patient-centred transformation

Reshape and measure your models of care

Virtual health funding

Develop and evaluate which virtual health benefits will make the most impact to your organisation

Digital enablement

Ensure your organisation is leveraging the right technologies

People enablement

Your people are a critical element to a successful virtual healthcare model.

Operations alignment

Streamline your operating models, supply chain and organisational design

PwC + alliance partners drive innovation and speed to value

We've established partnerships with selected companies to better serve your needs. In the healthcare space, we work with our alliance partners to deliver Virtual Health solutions for you.

Explore all our global Alliance relationships

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