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HR Operations Advisory

On demand HR for small to medium sized business

Our HR Operations Advisory team provides specialist HR advice and assistance to support small to medium (SMEs) business navigate and grow their workforce of the future. 

The right HR support is critical to ensuring engaged, healthy and informed employees. Having a safe, happy and motivated workforce is proven to drive greater productivity in any business. It is also essential to minimise the risks associated with employing people.

HR Operations Advisory provides you with HR expertise, on demand.


woman at laptop with graphs

Challenges faced by small business

  • Australian businesses are under enormous strain as the economic impact of recent events bites.
  • SMEs are adapting and transforming in order to survive and thrive in the new commercial environment.
  • It has never been more important to invest in your people, and it is common for SMEs to be doing this without the help of a dedicated HR resource or team.
  • Sensitive and strategic workforce management decisions are having to be made without the benefit of sufficient in-house HR subject matter expertise.

How can we help?

  • Our HR Operations Advisory team can bridge the gap by offering deep HR experience and providing practical and tactical support on-tap for SMEs.
  • We bring industry-specific experience and leverage subject matter expertise across the full spectrum of HR operational processes and people-related challenges.
  • Through HR health checks and risk assessments we help businesses prioritise people-related activities and get the basics right.
  • We can support ongoing HR compliance and operational activities as well as offer advisory services to solve specific issues or consult on overall workforce strategy.
man and woman at laptop

Our approach

  • We are flexible in our approach and can work with businesses on a retainer basis to support ongoing HR activities or we can be engaged to solve a specific HR challenge or deliver a one-off project.
  • We work together with colleagues across PwC’s People and Organisation, Legal, Private Clients, Business Recovery and Deals teams to provide a connected and integrated offering to clients where required.
  • We want to get to know you, your people and your business. We are hands on and practical, and are at our best delivering work in partnership.


Our team is able to support with a range of services, including:


HR Health check
On call Business Partner
Policies and Procedures
Performance Management
Employee Relations and Employer Obligations
Compliance and Discovery Workshops
Workforce and Succession Planning
Job analysis

For more information on our services, read more here.

Contact us

Selina Keller

Partner, PwC Australia

Tel: +61 2 8266 8067

Hugh Cook

Director, PwC Australia

Tel: +61 (3) 8603 1162

Loretta McGeachin

Manager, PwC Australia

Tel: (07) 3257 5416

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