Business advisory services for aged care providers

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Our purpose is to build trust in society and solve important problems.

To learn more about us, visit: www.pwc.com.au

StewartBrown was established in 1939, located in Chatswood, New South Wales. StewartBrown has over 70 employees, providing services including Audit, Consulting, Business Services, Taxation and Financial Planning. 

StewartBrown provides professional services to a range of clients, however, has a specialty expertise in the aged, community, retirement living and disability services sectors, as well as social services, independent schools and children’s services.

To find out more, visit: www.stewartbrown.com.au

Yes. All data and information you provide to us (including StewartBrown) will be retained securely. The application form is hosted on Qualtrics, which is a secure hosting platform based in the United States (refer to their security statement here for further details). Successful applicants will be requested to provide us with additional documentation and information for us to provide business advice. This documentation and information will be provided through and held (for the duration of the services) in DataPoint and based in Australia.

The information collected throughout this process is protected information under division 86 of the Aged Care Act 1997. Any personal information collected through this survey is held in compliance with the requirements of the Australian Privacy Act 1988 and our Privacy Policy (refer here for further details).

No. Your report will only be seen by your organisation and PwC. 

Your application information will be provided to the Department of Health for the Department to decide which applications should go forward. However, any other information provided as part of our work and our report will not be provided to the Department of Health. An unidentified summary level report will be provided to the Department of Health to provide an overview of the advisory services we have provided and to communicate key themes and issues being experienced in the sector.

Complete the application for business advisory services here.

To apply, your business must: 

• be an approved aged care provider in Australia with a National Approved Provider System (NAPS) ID, and 

• not be a State Government entity.

Eligibility to receive services under the program will usually be assessed at the approved provider level (i.e the entity that is registered as an approved provider under the Aged Care Act 1997) however if you are a provider that operates on a largely autonomous basis under an 'umbrella' registration you can also apply for assistance.

Following your completion of the initial questionnaire and provision of documentation, the effort will be spread over a period of approximately five weeks. This timeframe will be subject to timely provision of information and may also be impacted by overall demand for services under the program.

No. The services are entirely paid for by the Australian Government.

PwC will produce a report for your organisation which will summarise the insights obtained throughout the business advisory services, including recommendations to improve the capability of your organisation.

PwC will support you by:

• helping you to strengthen capability and skills in your business,
• identifying opportunities for improvement,
• providing you an action plan to keep improving your business after the service ends, and
• connecting you with other relevant organisations that can assist you.

Any compliments or complaints can be lodged via the form here.