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Aged Care accreditation

Supporting you to be prepared for an accreditation visit - anytime, any place, anywhere.

As of 1 July 2019, accreditation is being assessed against the new Aged Care Standards. In addition, visits from the Aged Care Quality and Safety Commission are now both announced and unannounced.

The new approach to accreditation has a greater focus on assessing front-line staff's awareness and ability to identify and respond to risks in the residential care and home care environments.

PwC’s Aged Care Accreditation Platform is a proprietary, web-enabled portal which assists you in responding to gaps and risks in your processes against the new Standards. The Platform enables tracking and monitoring at all levels of your business by focusing and supporting your teams on best practice procedures.

The Aged Care Accreditation Platform supports you and your teams in streamlining and improving the accreditation preparation process. In doing so, it creates capacity to focus on building a robust system of controls that enables you, your staff, your residents and your clients to work together to be accreditation-ready every day.

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Watch this short video to see the Aged Care Accreditation Platform in action.

Our Aged Care Accreditation Platform offers a number of benefits including:

Our Aged Care Accreditation Platform offers a number of benefits

Gives you and your board, your executive and your front line staff greater confidence that your facilities are ready for unannounced visits.

Our Aged Care Accreditation Platform offers a number of benefits

Interactive real time organisation-wide reporting enables you to identify gaps and target areas of focus across facilities and sites.

Our Aged Care Accreditation Platform offers a number of benefits

Definitions for each of the evidence artefacts to help you quickly identify the appropriate documents.

Saves you valuable time and money by streamlining the processes and requiring documents to be uploaded once while automatically mapping to all applicable standards.

Aged Care Accreditation Platform support

Our Aged Care Accreditation Platform:

  • is a readily available file repository, supporting you and your teams on the ground to confidently respond to announced and unannounced visits

  • streamlines your preparation process, by tracking and reporting on activity, allowing you to identify, leverage and share good practice across sites 

  • provides greater visibility to your facility managers, your executive team and your Board on accreditation evidence gathering activity happening in your organisation through real-time dashboard reporting

We have also worked with a number of aged care providers to benchmark and identify key, supplementary and other evidence gathering templates and tools which may support you in your accreditation preparation. These are included in the Platform in a modifiable format for your use. 

Using the value of your data to make better decisions

The data you have available through your current processes and software is invaluable. The Aged Care Accreditation Platform turns this into an asset that allows you to make more informed and timely decisions around quality and compliance. 

The Aged Care Accreditation Platform is hosted in our PwC Australia AWS environment (physically located in Australia). PwC’s hosted Aged Care Accreditation Platform provides nominated staff with round-the-clock (24 hours/7 days) access to the data required during accreditation visits, and compliance monitoring from a whole-of-organisation to site-by-site basis.  

By utilising PwC’s Aged Care Accreditation Platform, you save time and money that may otherwise have been spent on procuring the software, hardware, data management and technical resources required to set up and maintain the solution internally.

Contact us

Nicola Lynch

Nicola Lynch

Partner, Assurance, PwC Australia

Tel: +61 8 9238 3064

Eliza Penny

Eliza Penny

Partner, PwC Australia

Tel: +61 2 8266 1355

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