Cyber Managed Services for Australian businesses

Cyber managed

Managed security operations and 24/7 cyber threat monitoring

Cyber risk has become a business continuity issue, not just a technology challenge. As threats increase, regulations evolve and cyber talent remains scarce, organisations need security operations that can detect, respond and recover quickly while controlling cost and complexity. 

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Cyber Security Federal Budget article

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Why organisations are rethinking cyber operations

AI-enabled managed security services designed for Australian organisations

PwC's managed security services combine agentic AI-enabled security operations, intelligence-led threat detection and deep cyber expertise to help organisations reduce cyber risk, strengthen cyber resilience and maintain continuous visibility across their environment. By combining human expertise with AI-driven investigation, triage and response capabilities, we help organisations achieve enterprise-grade security operations with greater speed, scale and efficiency.

Outcomes that matter

Leverage advanced analytics, industry-leading agentic AI, automation and continuous monitoring to identify, investigate and respond to threats before they impact your business. AI-assisted detection and investigation helps reduce alert fatigue, accelerate decision-making, and improve response times across your security operations environment.

Consolidate monitoring, detection, response and reporting into a single managed security operations model that delivers greater visibility, consistency and scalability across your cyber environment. Business-focused dashboards and reporting provide leaders with meaningful insight into cyber risk, threats, incidents and operational performance, helping support informed decision-making and governance outcomes.

Powered by agentic AI capabilities and Google SecOps, PwC helps organisations detect, investigate and respond to threats at machine speed. The result is greater security coverage, faster response to emerging threats and more efficient security operations, enabling organisations to strengthen resilience without the cost and complexity of scaling internal teams.

Shift focus from managing tools and alerts to achieving security outcomes aligned to business priorities.

Benefit from PwC's cyber practitioners, threat intelligence specialists and industry expertise without the need to expand internal security teams. Our teams combine intelligence-led security operations, advanced technologies and experience responding to complex cyber threats across industries and geographies.

Gain transparency through reporting, dashboards, and governance frameworks designed to support executive, board and regulatory stakeholders.

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How it works

A proven path from today to managed security operations

Step 1. Discover

Meet with our cyber specialists to discuss your current security environment, priorities and business objectives. We'll explore your challenges, identify opportunities to strengthen cyber resilience, and show you how AI-driven detection, investigation and response works in practice — demonstrating Google SecOps against the threats and volumes you face today, so you can see what a modern security operations centre could realistically look like for your organisation.

Step 2. Design

Over one to two weeks, our specialists work alongside your team to understand your current security environment and design a Cyber Managed Services solution aligned to your risk profile, requirements and budget. Together we'll define the services, outcomes and operating model that fit your organisation — and build the business case you need to secure internal support. This is delivered as a PwC investment, at no cost to you.

Step 3. Validate

See the solution in action before you commit. Working with Google, we can stand up a proof of concept in your environment to demonstrate how Cyber Managed Services and Google SecOps deliver against the requirements defined in your business case. This gives you the confidence that the solution will deliver the security outcomes, operational efficiencies and business value you expect — before implementation begins.

Step 4. Implement and run

Our team implements your Cyber Managed Services environment — whether that's a new deployment or a migration from your existing platform — integrating the people, processes and technology needed to run your security operations, hosted by PwC or in your own tenancy. From there, we transition seamlessly into ongoing operations, with your service run 24/7 by our managed services team and continually improved as your business and the threat landscape evolve.

How we can help

Our cyber managed services portfolio combines managed security services, cyber threat monitoring, MDR, SOC services, cloud security and identity security into a single operating model designed to improve cyber resilience and support regulatory compliance.

Managed Detection and Response (MDR) Services

Continuous threat monitoring, threat detection, incident investigation and cyber incident response services that help organisations identify threats earlier and reduce the impact of cyber attacks.

Security Operations Centre (SOC) Management Services

Outsourced Security Operations Centre (SOC) services providing 24/7 security monitoring, threat detection and response through experienced cyber specialists and advanced automation.

Identity and Access Management (IAM) Services

Services spanning identity governance, privileged access management and identity operations to help reduce risk and strengthen access controls.

Cyber Threat Intelligence Services

Access cyber threat intelligence services powered by PwC's global intelligence network, helping organisations identify emerging threats, understand attacker behaviour and anticipate cyber risks before they become incidents. Intelligence is integrated directly into security operations, supporting faster detection, improved threat hunting, and more informed incident response.

Managed Cloud Security Services

Ongoing monitoring, governance and protection across cloud environments to support secure transformation and growth. 

Incident Readiness and Response

Reduce the impact of cyber incidents through proactive preparedness and rapid response. Our specialists help organisations strengthen incident readiness, contain threats, accelerate recovery and support business continuity with cyber, crisis management and communications expertise. Incident response can be delivered through PwC, Mandiant, or together; combining PwC's board and executive-ready crisis management with Mandiant's leading technical response capability, so you get the best of both worlds.

Ready to strengthen your cyber resilience?

Whether you're looking to enhance your current security operations, improve visibility across your environment or establish a modern managed detection and response capability, PwC Cyber Managed Services can help.

FAQs

Cyber managed services are outsourced cyber security services that help organisations monitor, detect and respond to cyber threats. Services can include security monitoring, threat intelligence, security operations centre (SOC) services, managed detection and response (MDR), cloud security and identity security.

Managed security operations are outsourced security monitoring, threat detection, incident response and security operations centre (SOC) capabilities delivered by a specialist provider. Managed security operations help organisations improve cyber resilience, access specialist expertise and maintain 24/7 visibility across their environment.

Managed Detection and Response (MDR) combines advanced threat detection technology with specialist security analysts to identify, investigate and respond to cyber threats in real time.

MDR focuses on detecting and responding to threats, while a Security Operations Centre (SOC) provides broader security monitoring, investigation, reporting and operational support.

Cyber threats continue to increase in volume and sophistication, while cyber security skills remain in high demand. Outsourcing cyber security operations gives organisations access to specialist expertise, advanced security technologies and 24/7 monitoring capabilities without the cost and complexity of building and maintaining an in-house security operations function. Managed security services can help improve cyber resilience, accelerate threat detection and response, and enable internal teams to focus on strategic business priorities.

Advances in AI-powered security operations and Google SecOps technologies are helping organisations access enhanced detection, monitoring and response capabilities at a lower cost than traditional security operations models. This enables many mid-market organisations to achieve enterprise-grade security monitoring and response without the investment required to build and operate their own 24/7 Security Operations Centre (SOC).  PwC works with organisations to design cyber managed services that align to their risk profile, operational requirements and budget.

PwC combines global cyber expertise, leading security technology and local knowledge of the Australian regulatory and threat landscape to deliver managed security operations that help organisations strengthen resilience and reduce risk. Powered by Google SecOps and informed by PwC's global threat intelligence network, our cyber managed services provide 24/7 monitoring, threat detection, incident response and governance capabilities designed to deliver measurable business outcomes. Whether you are looking to modernise security operations, augment existing capabilities or establish a managed detection and response (MDR) function, PwC provides scalable services tailored to your organisation's needs.

Our focus includes:
  • ASX-listed organisations
  • Mid-to-large private businesses
  • Highly regulated sectors including Financial Services, Energy & Utilities, Healthcare and critical infrastructure organisations
  • Organisations seeking to modernise security operations or augment existing cyber capabilities 

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Contact us

Michael Kamar

Director, Advisory, PwC Australia

Michael Cerny

Partner, PwC Australia

Phil Beard

Director, Advisory, PwC Australia

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