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Diversity & Inclusion Consulting

Establishing inclusive workplaces and achieving equality of opportunity for employees is a global business imperative. 

In times of uncertainty, having a strong focus on D&I and wellbeing is critical to helping staff feel safe and engaged, while also helping position the organisation for recovery and growth.

Leveraging our experience in diversity and inclusion (D&I) and cultural change, our team supports organisations to identify and disrupt barriers to inclusion and strengthen inclusive leadership capability.

We do this by developing and embedding impactful, tailored interventions that reflect your organisation’s key business priorities.

Key considerations

PwC Insights

Are you deriving actionable insights from your D&I and culture data to develop an evidence-based approach?

PwC Strategy

Is a D&I lens applied to business processes impacted by COVID-19, e.g. return to office plans, restructuring, complaints handling?

PwC Exchange

Is your D&I strategy aligned to your organisational strategy and good practice guidance?

PwC Employee

Are there systemic barriers preventing you from realising the benefits of flexible working and from accessing top talent?

PwC People

Do senior leaders understand why D&I is important and are they equipped with the necessary skills to lead inclusively?

PwC Risk

Have you identified and taken steps to mitigate key risks relating to D&I, ER, mental health and wellbeing?

How can we help your organisation?

Icon Strategy
Strategy and culture change
  • D&I current state and culture reviews (including pillar-specific reviews, e.g. gender, disability, cultural diversity, LGBTIQ+, Aboriginal and Torres Strait Islander peoples)
  • D&I strategy development and implementation
  • Access and inclusion plan development and implementation (disability)
  • D&I policy review and design, e.g. flexible working, domestic and family violence
Icon Safety
D&I through COVID-19
  • Building D&I and wellbeing considerations into return to office transition plans
  • Integrating D&I into key processes impacted by COVID-19, e.g. onboarding, workforce planning, restructuring, complaints management
  • Reviewing D&I strategies for the COVID-19 context
  • Mental health and wellbeing current state reviews
Icon Risk
Risk, reputation and data
  • D&I surveys and insights, e.g. measuring inclusion and engagement, leadership dashboards
  • Good practice workplace responses, e.g. domestic and family violence; sexual harassment
  • Independent reviews into culture, complaints, sexual harassment or bullying
  • Culture and wellbeing risk assessments
  • WGEA Employer of Choice citation support
  • Gender pay equity reviews
Inclusive Leadership
Inclusive leadership
  • 1:1 tailored coaching for senior leaders (virtual or in person)
  • Inclusive leadership workshops for senior leaders or managers
  • D&I introductory workshops, e.g. disability, cultural diversity, LGBTIQ+
  • Flexible working workshops, e.g. managing virtual teams
  • Targeted D&I training for HR teams to drive change
Icon Advisory
  • Support on D&I councils or advisory groups to provide independent expertise and share insights from good practice
  • Support for accessibility inclusion
  • Ongoing retainer-type support to provide ad-hoc advisory or support key projects
icon inclusive culture index
Inclusive Culture Index
  • A research based, diagnostic tool to measure employee perceptions of workplace inclusion.

  • Measures employee perceptions across six key drivers for inclusion: empowerment; leadership & accountability; diversity; belonging; speak up culture; contribution & impact.

  • Comprises an online employee survey to calculate inclusion scores & analyse results delivered via a dashboard scorecard.


Find out more about the Inclusive Culture Index


Key sectors of experience

  • Public Sector
  • Financial Services
  • Education
  • Energy, Utilities & Resources
  • Entertainment & Leisure

Contact us

Julie McKay

Chief Diversity, Inclusion & Wellbeing Officer, PwC Australia

Tel: +61 (7) 3257 5436

Elizabeth Shaw

Partner, Diversity & Inclusion Consulting, PwC Australia

Tel: +61 402 853 852

Tuanh Nguyen

Director, D&I Consulting, PwC Australia

Tel: +61 438 831 906

Lauren Humphreys

Director, D&I Consulting, PwC Australia

Tel: +61 401 746 877

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