NewLaw: Optimising your law department

Enabling legal departments to build legal functions of the future

In-house legal teams are under more pressure than ever to transform and adapt to meet the evolution of Australia’s legal landscape. Our team is here to support and guide clients to build legal departments of the future, with a focus on providing strategic consulting, technology and outsourcing solutions.

Our expert and experienced team offers:

  • A global strategic approach, backed by a well-known and trusted brand
  • World class credentials in legal operations, consulting, process engineering and project management
  • Uniquely placed to use legal operations platform data to provide an increasingly sophisticated outsourced offering
  • Full corporate support services capable of being integrated with NewLaw
  • Predictable pricing delivering road tested returns on investment
  • Customer-led and agnostic approach

Our NewLaw services

PwC’s NewLaw team can provide you with a full range of strategic consulting and implementation support. Our methodologies, and the results we have achieved, have been recognised by numerous international awards and are the subject of a Harvard case study on client-centered legal innovation.

Strategy development
Led by a world-class team of legal profession specialists, we know intimately the pressures your teams face. As a result, our approach is bespoke to the profession, rather than the repurposing of methods used with Finance, HR or Tax. As part of our unique roadmap to strategy development, we will guide your team through culture and leadership, people and teams, structure, processes, technology and metrics.

Strategy and change implementation
Backed by PwC’s bench strength, our Harvard-recognised methodology maximises buy-in to change, through an iterative, experimental, sprint-based approach to implementation. This not only ensures high levels of buy-in but also develops the innovative culture required for continuous improvement.

Over recent years thousands of new legal tools have evolved across the globe. We believe it is critical to separate them into two groups: the foundation layer legal operating systems, and point solution legal tools. Point solution tools are becoming increasingly important, however are of limited value if the foundation layer is not in place.

Foundation layer legal operating system

  • Intake – Custom intake forms and workflows to track legal issues.
  • Matter Management – Manage workloads and communications through a single source of truth.
  • Document and Contract Management – Automate, store, search and manage contracts.
  • Knowledge Management – Search matters, documents, advice and communications through rich meta data and smart algorithms.
  • Spend Management – e-billing powering spend reporting and analytics.
  • Vendor Management – Managing RFPs with outside legal counsel and facilitating collaboration and communication.
  • Analytics – Visualise data to inform better decision making and measure and demonstrate value and risk.
  • Integration – Seamless interoperability between the legal operating system, other enterprise tools (e.g. Outlook), matter management platforms and legal tools.

A managed legal services and outsourcing capability delivers full or specific legal department capability back to an organisation more efficiently. A partial outsourcing of a legal department focuses on lower value work that can more easily be commoditised and standardised. Our proposition offers both a point solution for transaction specific work types as well as a more holistic solution for entire subsets of legal departments. Our team comprises a global network of legal outsourcing partners to ensure a full-service capability to cover every legal department outsourcing need.

We offer:

  • Contract Solutions
  • Regulatory and Compliance Solutions
  • Legal Due Diligence
  • Litigation and E-Discovery Solutions
  • Office of the Company Secretary and Subsidiaries
  • Legal Operations

How we can help

Under pressure to deliver more with less

Due to a more complex regulatory environment and reducing budgets there is a growing need to improve law department effectiveness. We provide clients with a thorough analysis of the effectiveness of their existing law department and multi-disciplinary advice to create improvements in operational efficiency and how to best implement tailored LawTech solutions.

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Management of high volume commercial contracts

The need to manage a high volume of commercial contracts reliably and efficiently whilst saving money and creating value is ever increasing. We help clients manage this with a combination of expert lawyers, automation technologies, scalability, and data insights to streamline the contracting process.

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Measuring law department value

Our legal benchmarking service will analyse key aspects of the operating model, organisation structure and processes used by law departments and provide data and insights that demonstrate the current value of the department as well as potential improvements.

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Keep up with technological advances

Technology in the legal industry is changing the way everyone works and bringing significant opportunities for efficiencies, cost savings and better outputs. We can advise on expert systems, artificial intelligence and blockchain technologies in particular, which have the capacity to transform the industry.

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Access to data drives better resourcing decisions for in-house clients

PwC Australia and PwC UK, working with LawVu, are leveraging the power of technology to deliver business efficiencies for in-house law departments.  LawVu provides in-house legal departments with a total picture of all legal work and allows them to access data from which they can make better resourcing decisions. Ultimately this means the legal team can more efficiently manage their operations and deliver increased value for the companies they serve.

The LawVu platform is a SaaS based legal operations system that assists in-house legal departments solve critical problems such as triaging new issues, routing work, managing contracts and providing quality control over instructions sent to external legal providers.



Contact us

Mick Sheehy

Partner, PwC Australia

Tel: +61 (3) 8603 1810

Warren Dick

Tax, Reporting & Strategy Leader, PwC Australia

Tel: +61 419 479 279

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