Higher education: Creating more responsive, resilient and connected institutions

Higher education is the engine room of the future workforce of Australia. But with the shifting requirements of business and industry this sector must embrace changes in technology, innovation and student needs in order to remain relevant.
We work with leaders across the higher education sector to develop more responsive, resilient and connected institutions to help secure a strong workforce of the future.

UNSW 2025 - Vision & Strategy

UNSW embarked on the implementation of their 2025 Strategy with PwC to deliver their objective of being one of the World's Top 50 universities.


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Strategy development and execution

Universities must continue to evolve to remain competitive in the current Higher Education landscape, with the ability to execute on a strategy tailored around the university’s future vision and goals essential in ensuring this

  • PwC have worked closely with a number of universities to assist in university transformation from strategy through to execution
    • Confirming the strategic direction of the university and funding opportunities
    • Development of design initiatives and business cases along with a plan for implementation
    • Delivery of initiatives while ensuring that strategic objectives and financial benefits are achieved

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Improving academic performance

Academic performance is a key driver of university success

  • The assessment of individual academic performance is a key driver of academic excellence across
    Universities and should be systematically measured and benchmarked against major expectation areas in relation to research performance and teaching performance.
  • PwC have helped universities to lift average academic performance and to reinvest unproductive capacity into research and education

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Technology enabled business transformation

Technology enabled business transformation can help universities increase agility, improve
performance/customer service, and lower costs

  • Technology more than ever is being looked to as a means of improving university performance.
  • From development of business cases to large multiple stage/location technology implementations, PwC has partnered with its clients to help them successfully deliver

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Workforce planning

Workforce planning is essential given the uncertainty in the regulatory and funding environment

  • Changes to government funding has lead Universities to manage their workforce budget closer than ever before
  • PwC has partnered with a number of Higher Education institutes to support them in better understanding their workforce requirements and planning accordingly

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Improved student experience

Increased competition within the Higher Education sector in Australia is driving universities to improve their student offering

  • Improvements in technology are changing student expectations in how they connect with Universities – Students have on average 2.6 tech devices, making remote learning more accessible than ever before
  • PwC have worked with a number of universities to help them to better understand student expectations and what they can do to ensure that they are exceeding the expectations of their students

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Contact us

Chris Matthews

Partner, Education & Skills, PwC Australia

Tel: +61 424 305 210

David Sacks

Government and Public Sector Leader, PwC Australia

Tel: +61 3 8603 6151

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