Powering your digital transformation
of CEOs are planning ‘operational efficiencies’ to drive revenue growth in the next 12 months
of CEOs agree that AI will significantly change the way they do business in the next five years
of failed digital transformations are due to a lack of user adoption and behavioural change
of CEOs say they are clear about how RPA and AI can improve the client experience
Connected Digital Enterprise is a new way of approaching digital transformation that gives you the ability to identify and address opportunities at scale whilst bringing together people, processes, and automation through a digital platform.
Many organisations are struggling to achieve the expected benefits from digital transformation efforts. Connected Digital Enterprise is PwC’s framework for delivering integrated transformation outcomes.
Our Connected Digital Enterprise framework guides organisations through stages of maturity on their digital transformation journey across the entire value chain, and is underpinned by digital asset solutions and a network of alliances.
By applying Connected Digital Enterprise, we deliver solutions that focus on the bigger picture and longer-term horizon.
We articulate and prioritise value from digital transformation using our GREAT framework.
Our Connected Digital Enterprise approach pulls levers across people, process, and automation to deliver a multiplier effect on transformation outcomes:
Accelerate performance by embedding new ways of working across teams in order to reduce variability in how activities are performed, effectively manage and redistribute capacity, and facilitate the adoption of new processes and technologies.
Orchestrate and effectively manage processes by creating an interface layer that connects disparate systems, eliminates time spent re-keying information, and provides much better visibility of end-to-end process performance.
Streamline processes to minimise waste and maximise flow by eliminating unnecessary activities and handoffs, reducing rework and driving consistency in how the process is performed.
Deploy Digital Workers
Deploy cognitive and non-cognitive digital workers to automate more straightforward activities, accelerate process lead times, and augment capabilities of the human workforce, supporting the human workforce to re-orientate towards more value-adding activities.
Enhance Delivery Models
Enhance the delivery model and structure of the combined human and digital workforce in line with redesigned processes, including sourcing and shoring options.
Develop People & Capability
Develop people by effectively engaging, empowering, and coaching them to build the right combination of soft, technical, and digital skills.