AI-enabled Observability as Governance
Operational Resilience Workbench
AI‑enabled Observability for Tech, Risk & Business Leaders, giving shared visibility and faster action on critical risks and third‑party issues across the business.
Operational resilience challenge for business leaders
Businesses are facing rapid technological changes and increasing regulatory pressures requiring comprehensive operational resilience. The isolated monitoring approaches no longer suffice for the complexity of modern business processes. An AI driven integrated approach that connects business, risk and technology is required.
PwC Operational resilience workbench
What is PwC offering: Operational resilience enabled via a programmatic layer
PwC’s observability solution connects business, risk and technology data to give critical business and operations owners a single, integrated view of process and control health. By ingesting and enriching existing technology data and mapping it to key operational controls, the solution enables executives to gain real-time insight into service performance, emerging disruptions, and the areas that most need their attention to minimise risk and downtime.
Steel Thread
The Steel Thread is a comprehensive, end-to-end visibility framework that connects business needs, technology capabilities, and risk requirements into a unified view. It transforms risk management from static, siloed methods to AI-powered, automated, real-time insights across teams.
- Maps critical service flows and KPI’s aligned to strategy and regulation
- Implements comprehensive technology instrumentation and third-party monitoring
- Provides CPS230 aligned risk, compliance dashboards and accountability models.
