1 July 2025 - 30 June 2026
Maintaining public confidence in our profession is an ongoing responsibility of every member of our firm. Recent years have been challenging for PwC Australia, and for our industry. We are learning important lessons, undertaking significant reform and recognise that this work is ongoing. We must continue to learn, challenge ourselves and demonstrate through our actions that we meet the high standards expected of us. This requires transparency, accountability and a commitment to continuous improvement.
Trust is not something we can take for granted; it is earned through our actions over time. When confidence in our profession is strong, it supports confidence in the markets more broadly, helping to enable investment, encourage innovation and support the long-term planning needed for a resilient and prosperous economy.
Culture is at the heart of our firm's strategy and central to our ongoing transformation. Our people have embraced our commitment to demonstrating curiosity, collaboration and constructive challenge, as we continue to create an environment where people feel safe to speak up. This is reinforced through our Culture in Action program, which encourages our people to make small and meaningful changes in their everyday behaviours.
As the assurance landscape evolves and demand for different services emerges, we are investing in our people to harness AI and emerging technologies responsibly, strengthen audit quality, improve efficiency and support better outcomes for clients. During the year, we expanded our AI capability-building initiatives, including a firm-wide AI Foundations course, executive AI training for partners and managing directors, and the growth of our AI Champions community to more than 100 Assurance members.
Earlier this year, Treasury released its Options Paper on the regulation of accounting, auditing and consulting firms. We welcome the opportunity to contribute to this important discussion and recognise our profession’s responsibility to respond. The paper raises important questions for the profession, including around accountability, independence and governance. We will continue to engage constructively and to strengthen our own governance, accountability and transparency as the regulatory framework evolves.
Our Assurance team remains focused on continuously learning, challenging ourselves and improving audit quality. We have made progress this year, but recognise there is more to do.
Audit quality remains our defining priority. We continue to invest in our system of quality management, governance and accountability, ethics programs and professional development. We are also strengthening our risk management practices and reinforcing a culture where our people feel safe to speak up, challenge constructively and take ownership of delivering high-quality audits.
Our clients tell us they see these behaviours in action. In 2026, 94% agreed that our teams bring a questioning mindset to the audit, while our people continued to recognise strong leadership behaviours across the practice. These outcomes reflect the culture we are building and our shared commitment to quality.
Audit quality is never ‘done’ – trust must be earned through sustained effort. We continually test whether our governance, systems and controls are operating as intended and where they can be further strengthened.