Nicola Lynch is a passionate advocate for the transformative roles of health and education in communities, the economy, and the lives of Australians. As a Partner and Leader of our Health & Education Industry team at PwC, she is deeply committed to empowering people by providing purposeful work and opportunities to make meaningful impact.

Nicola thrives working alongside her clients, supporting them to solve their most important challenges, seeking to anticipate and respond swiftly to changing market factors, risk and regulatory demands. She excels in collaborative environments, designing innovative solutions to meet emerging client and sector needs.

Industry/Subsector Expertise:

Nicola brings deep knowledge in health, wellbeing, aged care, and higher education. She prioritises understanding each client’s unique needs and anticipates market shifts, regulatory demands, and risks to deliver tailored solutions. She is committed to designing and delivering solutions that are pragmatic and fit for purpose, whilst also seeking to leverage the best available global and local research and evidence to challenge and guide decisions and outcomes.

Capabilities:

With expertise in risk, assurance and management consulting, Nicola provides comprehensive support to optimise your operations, supporting you to deliver high quality and cost effective services, manage and monitor risks and provide confidence to your Board and Governing Committees Nicola has deep expertise in Clinical Risk and Clinical Internal Audit, leading a team of risk professionals and clinicians who are deeply committed to supporting their clients enhance safety and quality outcomes for patients and consumers across Australia and Internationally.

Solutions:

Nicola seeks to collaborate and create solutions to industry challenges. This has included working with Curtin University, Future of Work Institute to translate leading evidence-based practice from ‘Thrive at Work’ to help clients see, manage and mitigate psychosocial risk and meet new and evolved regulatory requirements to prevent harm in the workplace. In response to changes in regulatory requirements post the Aged Care Royal Commission, she also led the development of PwC’s Aged Care Accreditation Platform (ACAP). ACAP was developed to meet new standards in aged care, providing real-time compliance monitoring and ensuring organisation has confidence in

meeting accreditation expectations every day. Nicola has also developed industry-agnostic solutions for workplace injury management, clinical governance, and patient safety risk frameworks, increasingly supporting HR and Clinical leaders in optimising health and safety agendas for employees and consumers.