Internet of Things

Unlocking new business opportunities and uplifting operational efficiency.

IoT technologies are poised to be one of the biggest contributors, together with cloud computing, and cognitive computing in economic value generation in the next few decades. Fueled with big data collected from billions of connected sensors and devices, organisations can now solve business problems which were difficult to solve previously with data collected from a network of smart sensors embedded into the physical world.

We are excited about embarking on this journey with you to understand and solve your business challenges with an accelerated outcome-focused approach. We will work alongside with you on all aspects of exploring a solution, from security hardening, establishing network of sensors, to developing IoT platforms and developing meaningful insights and analytics to the business.

 

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Industry 4.0: Blueprint for digital success

The internet of things revolutionized the way everything and everyone is connected ... 24/7. This smart revolution - called Industry 4.0 - has a huge impact on the industry.

Our Services

Our IoT service offerings will ensure you get the benefits of our global strategic viewpoints on IoT adoption, expertise and depth in technology services tailored for your particular industry use cases.

Our IoT Strategy & Advisory Services follows an outcome-focused approach to identify the business outcomes most valuable and accessible to you with an IoT-enabled solution. Examples of what our IoT Strategy & Advisory Services have delivered for our clients:

  • Aftermarket usage of IoT Collected data for OEM manufacturer, utilised data to create new commercial service offerings
  • Integration of a Unified Surveillance Platform that allows the real-time monitoring of financials and operations, with focus on employees behavior, on global level
  • Development of a pilot that simplifies and shortens the process of planning for their customers (architects and building planers) to drive customer engagement and sales
  • Predictive analytics platform for Aviation utilising sensor data to drive optimised performance across the plane.

We will work with you to identify unmet market segments, develop new product and service development opportunities leveraging our leading market research capabilities and your existing internal capabilities. Examples of our previous work:

  • Implementation of a pilot to introduce new smart gas bottle (displays and collected e.g. gas type, filling level and estimated usage left) using smart sensors and integrated planning services to enhance replenishment service offering
  • Smart waste solution using IoT telematics and bin tracking for mobile workforce optimisation integrating field force CRM
  • Connected car utilising IoT sensors and predictive analytics forecasting repairs and improved dealer inventory management as well as customer engagement.

Our experienced technology delivery services team will guide you through the various steps and layers of the solution development, from sensors, connectivity, security hardening, IoT platform, through to analytics and application enablement and integration with your enterprise landscape. Examples of our end-to-end solution delivery services include:

  • Utilities generation optimisation via IoT sensors and machine learning to predict failures of boilers across generation fleets
  • Manufacturing IoT driven predictive maintanance using machine learning to reduce gearbox failures
  • Oil and Gas production downtime predictions using IoT sensor data and machine learning to reduce pump failures.

We will ensure your IoT investment delivers the desired business outcomes beyond the initial proof of concept. We will help you:

  • Assess your internal capabilities and support model
  • Provide the appropriate level of augmentation on service management and support as required.

How can we help

You will be able to leverage our global and local insights, industry expertise and relationships, as well as deep technology implementation experience in ensuring success in your IoT journey. Below are examples of specific use cases we have delivered for our clients in a broad range of industries:

Our rich network of alliances will enable you to tap into a wealth of knowledge and specialty experience in cloud computing, integration platforms, connectivity, and enterprise systems.

Mining/ Heavy Industries

We understand your unique industry challenges in the remote operating environment, high maintenance cost and significant investments in heavy equipments. We will be able to work with you to identify opportunities for:

  • Asset tracking in remote areas
  • Fleet optimisation
  • Preventative maintenance
  • Self-driving equipments
  • Work health and safety

Energy/ Utilities

We can help you identify opportunities for significant savings in business operations and work with you on the ground to deliver the solution and monitor the desired business outcomes:

  • Smart metering and smart lighting
  • Smart grids
  • Energy management in offices and large public spaces

Transportation/ Logistics

We can help you to drive further optimisation in your daily operations in a wide range of use cases:

  • Marine ships monitoring
  • Fuel optimisation
  • Route optimisation
  • Fleet maintenance/ optimisation
  • Payload monitoring

Health

IoT is poised to elevate quality of care for patients and boost operating efficiency across the healthcare industry. Drawing on our strong customer centric design principles, we will be able to work with you on identifying specific customer pain points, and opportunities to delight and improve customer experience in the health sector. Examples of specific use cases include:

  • Wearable devices for real-time health monitoring
  • Predictive health analytics
  • Process automation and optimisation in patient care, ER management, operating theatre management

Retail

By leveraging a customer centric design approach and targeted technology, we will be able to help you deliver:

  • Targeted and specific promotions to customers based on location, preferences
  • More interactive and personalised customer experience for the retail customers
  • Inventory optimisation
  • Automated checkout

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Contact us

Nhu Le

IoT Lead, PwC Australia

Tel: +61 2 8266 3785

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