Where next for healthcare?

How the healthcare industry can help reboot Australia

Nine forces of change that will shape the post COVID-19 recovery of Australia’s healthcare sector

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COVID-19 has redefined the healthcare sector.

While minimised to date in Australia, the demand initially expected by our hospital and healthcare systems from COVID-19 forced both public and private healthcare operators to dramatically change the ways they operate.

The government and broader health sector response has been admirable, with much better outcomes in Australia than in many other countries. We all owe a debt of gratitude to the front-line health and aged care workers, as well as leaders across the sector supporting our response.

The National Cabinet has enabled federal-state collaboration, and public-private agreements have helped refocus capacity for response. Meanwhile, the immediate pivot towards embedding telehealth into health service delivery has helped ensure continuity of essential services.

Now is the time to reimagine healthcare, embedding the transformative legacy of actions taken during the initial response to the COVID-19 crisis.

PwC have reviewed how this momentum can be used to reboot Australia’s healthcare system, to recover and rebuild one that delivers both better health outcomes and better economic outcomes for our nation and its citizens.

Health Matters

Health Matters is PwC’s health-focused publication. Through Health Matters we highlight the opportunities and address the current challenges facing healthcare, aged care, the disability sector and mental health.

This special edition of Health Matters focuses on Australia's response to the COVID-19 pandemic and the implications for our healthcare systems. We look at the three phases of the pandemic and the impacts on our healthcare system; the implications for Australia's healthcare workforce; and, the shift to virtual care in response to COVID-19.

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Nick Kotwal

Partner, PwC Australia

Tel: 612 8266 4725

Nicola Lynch

Health & Education Industry Leader, PwC Australia

Tel: +61 425 147 707