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Bridging cybersecurity operations and board reporting: Essential insights for CIO

Real estate
  • CIOs play an important role in bridging the gap between technical aspects of cybersecurity, strategic objectives and board reporting.
  • The below five areas are key aspects that CIOs should be familiar with. 
  • CIOs can lead their organisations to more secure and strategic outcomes.

Cybersecurity plays a crucial role in corporate governance by building stakeholder trust and meeting the growing demands for transparency and accountability among customers, partners and investors. Although many organisations have a Chief Information Security Officer (CISO) or Security Manager responsible for cybersecurity, these roles often report to the Chief Information Officer (CIO). Therefore, it is important for CIOs to effectively represent cybersecurity to the board and demonstrate its alignment with their technology strategy and programs. As such, it is crucial for CIOs to have a solid understanding of the following five areas to effectively bridge this gap:

  1. Understanding the cyber threat profile: CIOs should be acutely aware of the cyber threat landscape and the potential threat actors targeting their industry. Knowing the organisation's "Crown Jewels" – its most valuable digital assets – and understanding where these assets are stored is vital. This includes considering dependencies on third-party providers, which can introduce additional vulnerabilities. By having a clear picture of these elements, executives can make informed decisions to better safeguard the organisation’s critical assets.
  2. Assessing the cyber risk profile: A solid understanding of the organisation’s cybersecurity risk level, in comparison to other business risks, is essential. Further, CIOs should be well-versed in the organisation’s risk appetite and the necessary financial investments to align cybersecurity risks with board-defined tolerances. Tracking how these risks evolve over time and effectively communicating these changes to leadership is also crucial for informed decision-making.
  3. Navigating regulatory requirements: CIOs must stay informed about key cybersecurity regulations impacting their organisation, such as SOCI (the Security of Critical Infrastructure Act) or updates to the Privacy Act. Assessing current compliance levels and planning steps to meet regulatory demands is part of their responsibility. Moreover, CIOs should play an educational role, ensuring board members understand their cybersecurity duties, which can significantly enhance governance and accountability.
  4. Steering cybersecurity strategic direction: The cybersecurity strategy of an organisation should align seamlessly with its broader technology and business goals. CIOs need to articulate how ongoing and future cybersecurity initiatives not only mitigate material risks but also propel the organisation toward its strategic objectives. This alignment results in cybersecurity not just being a protective measure but also a strategic enabler.
  5. Enabling digital transformation: In the digital age, cybersecurity should be seen as a catalyst for digital transformation. By supporting technologies such as cloud computing and artificial intelligence, cybersecurity measures like ‘defense in depth’ and Zero Trust principles must be integrated into digital initiatives. This integration helps maintain secure business processes, safeguard customer trust and enable seamless operations.

As technology continues to evolve, CIOs are tasked with merging technical cybersecurity measures with strategic governance imperatives. By engaging with security teams, understanding compliance frameworks, and aligning cybersecurity initiatives with business priorities, CIOs can lead their organisations to more secure and strategic outcomes.

“In today’s rapidly evolving technology landscape, understanding and effectively communicating your organisation’s cyber posture is crucial. When we brief CIOs, we emphasise that they hold the pivotal role of bridging technical intricacies with strategic oversight, ensuring that cybersecurity is embedded in corporate governance.”

Mike Younger,Partner, PwC Australia

Final thoughts

As a CIO, your role extends beyond technology management to bridging technical complexities with strategic insights. Engage with your security teams to address board-level inquiries, continuously assess compliance and risk management strategies, and validate that cybersecurity efforts are in harmony with the organisation's broader objectives. This approach will cultivate a culture of cybersecurity excellence and propel your organisation towards a secure and innovative future.

Ultimately, the CIO's role transcends managing technology – it's about embedding cybersecurity into the core of corporate governance, ensuring it underpins sustainable growth and fosters trust.

If you would like to find out more, please contact Peter Capon and Jane Tran.
With thanks to contributors: Mike Younger, Robert Di Pietro, Duncan Alderson, Jason Smart and Laura Cornwell.

Contact the authors

Peter Capon

Senior Manager, Advisory, PwC Australia

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Jane Tran

Senior Manager, Advisory, PwC Australia

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