Bringing you inspiring stories from Australia’s public sector leaders
The innovative and redefining work of government officials and public servants too often misses out on its time on the centre stage. The Government Matters podcast shines a light on the work, learnings and insights of some of the public sectors most prominent leaders, offering a window to what inspired and drove the innovation, reform and transformation that have contributed to a better Australia for all citizens.
Join our hosts as they interview a diverse array of public service leaders, diving into their personal career journeys, leadership perspectives, proudest achievements, and how they overcame challenges to drive outcomes that have left an indelible legacy on our nation.
Subscribe now on your favourite podcast platform to make sure you don’t miss a single episode.
In this episode of the Government Matters podcast, our host, Di Rutter, sits down with Jen Rufati, General Manager of the Smart Centres Operations Division at Services Australia.
Servicing around 23 million phone calls per year, and processing over 3 million claims for Centrelink, Australia’s security and welfare systems, Jen leads over 10,000 full-time employees and is responsible for maintaining operational and service effectiveness.
In episode six of the Government Matters podcast, our host, Di Rutter, speaks with Christine Castley who leads Multicultural Australia as their Chief Executive. Across her 25-year career in government, Christine has delivered significant reform and innovation projects, including for adult and youth justice, disaster management response and recovery and public sector ethics and integrity reform. Christine is a passionate advocate for equal access to justice and services for everyone.
Join PwC Partner, Di Rutter, as she sits down with Emma Hogan, Secretary of NSW’s Department of Customer Service.
Following a 20-year career in the private sector working with iconic Australian brands, Emma made the jump to the public sector in 2018 as NSW’s Public Service Commissioner. In this episode, Di and Emma delve into what it’s like to lead teams of 10,000 and her experience as a transformation leader across customer, digital, people, culture and communications.
In this episode of the Government Matters podcast, PwC Partner Suji Kanagalingam speaks with Lee Miezis, CEO of Victoria's Environment Protection Authority. Following the devastating bushfires in 2019/2020, Lee was appointed the first CEO of Victoria's Bushfire Recovery agency. In this conversation, you'll hear about Lee’s start in forestry and journey through the public service, stories from the communities he's worked with, what he hopes to achieve at EPA and his advice for those getting into a public service career.
Episode three of the Government Matters podcast sees PwC partner Suji Kanagalingam speak with our first international guest, Tammy Labelle. Until January 2021, Tammy was the Chief Information Officer of Public Services and Procurement Canada and continues to work tirelessly, to raise the voices of fellow public servants, driving change today for our collective digital future. In this episode they discuss Tammy's 37-year career in the public service, empowering women in the workforce and the evolution of leaders' since the '80s.
In this episode of Government Matters, Di speaks to Chris Bennetts, Head of Technology and Innovation at Transport for NSW. A recipient of the Public Service Medal, Chris has had a distinguished career working across both the private and public sectors, driving innovations that have positively impacted large parts of Australian society.
In the first episode of Government Matters, our host, Di Rutter, speaks to Professor Iain Martin, Vice Chancellor and President of Deakin University Australia. Iain trained as a surgeon before forging a career in the tertiary education sector, working in leadership roles in the UK, New Zealand and now Australia.
PwC Australia is pleased to be launching a new series, Government Matters, featuring prominent public sector leaders as they give us an inside look at their stories of innovation, reform and transformation to inspire broader positive outcomes for a better Australia. Subscribe now to make sure you don’t miss a single episode.
Consulting Diversity & Inclusion Lead and Customer Experience Lead, PwC Australia
Tel: +61 431 164 710
Partner, PwC Australia
Tel: +61 3 8603 5351