Stage 1 Audit
Completed off site for Verification Audits and usually onsite for Certification Audits. The NDIS Provider will need to provide a completed self-assessment to their assigned auditor for review along with evidence documents (such as policies and procedures).
Following review a Stage 1 Report will be uploaded to the NDIS Commission portal and planning of Stage 2 assessment will commence as appropriate. A copy of the stage 1 finding will be provided at a minimum two weeks prior to the Stage 2 audit where non-conformances were raised
Stage 2 Audit
This is completed onsite for Certification audits. For a certification audit our auditors visit the NDIS Provider’s head office and a sample of sites where services are delivered. The auditor will assess compliance with the NDIS Practice Standards through document reviews, observing service delivery and interviews with staff and participants.
Following the assessment visit a Stage 2 Report will be prepared and sent to the NDIS provider as draft for feedback. Once we have received feedback, the report will be finalized and uploaded to the Commission portal.
While a recommendation of verification/certification is used by the NDIS Commission to determine whether an organisation should be registered or not, registration is solely determined by the NDIS Commission at their discretion.