Insurance Viewpoint
The viability of outsourcing for claims management
The second edition of PwCs' Insurance Viewpoint brings experienced
thought leaders in the insurance industry to the market to share their
insights into the future drivers in the sector. We follow the first
editions' operational excellence in general insurance and focus this
chapter on the viability of outsourcing for claims management.
Each chapter includes an independent commentary from people
experiencing the issues first-hand. We welcome the contribution of Nick
Stimpson - Capita's Managing Director for Australia, and Brian Harkin -
Business Development Manager who share there experience and views on
outsourcing, off-shoring and shared services business models.
To download Insurance Viewpoint
[PDF 460 KB] please submit the following form.