Nikhil de Silva

Operations Lead Partner

Nikhil has over 14 years experience providing consulting services to global companies based in North America, Asia and Australia. His focus is helping Australian businesses create and sustain a superior customer experience.

Nikhil's core area of expertise includes:
  • Productivity improvement (process and technology)
  • Revenue growth and optimisation
  • Customer relationship management
  • Sales and service experience
  • Service measurement and assurance
Nikhil has a Bachelor of Business (Information Systems/Accounting) from RMIT and has completed an Executive Leadership course at the Melbourne Business School.